TRAINING, MICROLEARNING & DIGITAL TOOLS

Practical learning and workflow tools for real-world recovery support

LucenceRenewal provides focused training, field-ready resources, and digital workflow applications designed to strengthen access, continuity, coordination, role clarity, and follow-through across the recovery ecosystem.

For individuals, professionals, teams, organizations, and public systems.

Need training or tools for a team or organization? Explore organizational access.

TRAINING & MICROLEARNING

Focused 8–10 minute learning designed to strengthen practical skills, real-world workflows, and immediate application with field-ready tools.

DIGITAL TOOLS & APPS

Practical workflow applications designed to support navigation, continuity, coordination, follow-up, and consistent recovery-support practice.

TEAMS & ORGANIZATIONS

Training access, sponsored seats, digital tools, pilots, and implementation support for teams, organizations, and public systems.

SHORT. PRACTICAL. NON-CLINICAL. BUILT FOR REAL-WORLD APPLICATION.

8–10 MINUTE LEARNING • MASTERY-BASED • FIELD-READY TOOLS • PRACTICAL APPLICATION

TRAINING & MICROLEARNING

Training should not end when the course closes.

LucenceRenewal microlearning focuses on specific moments where recovery-support work can break down: handoffs, referrals, role boundaries, escalation, documentation, supervision, follow-up, reentry, outreach, and care transitions.

Each focused learning experience is designed to build a practical capability and reinforce it with field-ready tools such as scripts, checklists, templates, trackers, dashboards, quick-reference cards, and workflow aids.

Individual modules can be purchased through the LucenceRenewal Training Library.

A | PEER OPS ESSENTIALS

Practical tools for the moments where recovery-support work can break down.

Focused microlearning for frontline peers, recovery coaches, navigators, outreach teams, aftercare teams, and community-facing staff.

A1 | WARM HANDOFF IN 90 SECONDS

Build a simple, repeatable approach for completing an active warm handoff rather than relying on passive referral.

Includes: Warm Handoff Script Card + Workflow Mini-Map

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE NOW

PURCHASE MODULE

A2 | REFERRAL CONFIRMATION LOOP

Strengthen what happens after a referral is attempted by confirming whether the next connection actually occurred and documenting appropriate follow-up.

Includes: Referral Confirmation Loop Checklist + Follow-Up Templates

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE NOW

PURCHASE MODULE

A3 | THE NOT MY SCOPE PIVOT

Recognize role drift, use practical boundary language, and redirect requests appropriately while continuing to support the person’s next step.

Includes: Not My Scope Pocket Card + Boundary Phrases & Redirect Paths + Supervisor Audit Rubric

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE NOW

PURCHASE MODULE

A4 | ESCALATION TRIGGERS IN PLAIN LANGUAGE

Identify escalation triggers early, choose the appropriate escalation level, and follow a clear, role-safe pathway for next steps and documentation.

Includes: Escalation Decision Mini-Tree + Who-to-Call Template + Tri-State Escalation Pocket Card

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE NOW

PURCHASE MODULE

A5 | DOCUMENTATION THAT DOES NOT BECOME CLINICAL

Strengthen objective, role-safe documentation while reducing clinical drift and supporting clearer supervision, quality review, and audit readiness.

Includes: Objective Language Swaps + Objective Documentation Pocket Card + Documentation Audit Dashboard

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE NOW

PURCHASE MODULE

A6 | DE-ESCALATION MICRO-SCRIPTS

Use practical non-clinical communication to contain and stabilize challenging interactions, recognize when escalation is needed, and document the interaction objectively.

Includes: De-escalation Phrase Bank + Post-Incident Log + Supervisor Micro-Coaching Guide

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE NOW

PURCHASE MODULE

B | PEER MANAGER ACCELERATOR

Strengthen supervision without turning peer practice into clinical practice.

Focused microlearning for supervisors, managers, and operational leaders who need practical ways to protect peer roles, reinforce training, strengthen documentation practices, support workforce sustainability, and improve day-to-day implementation.

B7 | PREVENTING PEER DRIFT: SCOPE INTEGRITY AUDIT

Recognize and address early signs of peer role drift before they develop into larger quality, compliance, supervision, or workforce problems.

Includes: Peer Drift Audit Checklist + Supervisor Role Integrity Dashboard + Supervisor Coaching Guide

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE NOW

PURCHASE MODULE

B8 | SUPERVISION THAT WORKS WITHOUT BECOMING CLINICAL

Use a structured, role-protective approach to peer supervision that reinforces reflection, accountability, boundaries, and support without drifting into therapy or informal clinical review.

Includes: Supervision Agenda Template + Reflection Prompts + Supervision Cadence Tracker

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE NOW

PURCHASE MODULE

B9 | TOOL ADOPTION REVIEW

Move beyond training completion by using a simple reinforcement process to determine whether new tools are actually being used in day-to-day practice.

Includes: 30-Day Reinforcement Plan + Tool Use Observation Form + Weekly Adoption Tracker

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE BY REQUEST

REQUEST MODULE ACCESS

B10 | DOCUMENTATION SPOT-CHECK IN 7 MINUTES

Use a fast, repeatable review process to identify documentation drift, reinforce objective language, and support role-safe documentation without turning the process into clinical chart review.

Includes: Documentation Spot-Check Rubric + Documentation Rewrite Mini-Guide + Audit Compliance Trend Tracker

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE BY REQUEST

REQUEST MODULE ACCESS

B11 | BURNOUT EARLY WARNING SYSTEM: PEER WORKFORCE

Recognize observable operational signs of workforce strain early and respond with practical adjustments to workload, support, supervision cadence, boundaries, and appropriate internal escalation.

Includes: Burnout Early Warning Dashboard + Supervisor Response Playbook + Retention Proxy Trend Tracker

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE BY REQUEST

REQUEST MODULE ACCESS

C | JUSTICE / REENTRY CONTINUITY

Strengthen continuity during the transition from release to community support.

Focused microlearning for peer navigators, reentry staff, case managers, discharge planners, supervisors, and justice/community transition teams working to reduce preventable gaps during release, discharge, referral, and follow-up.

C12 | RELEASE-DAY CONTINUITY CHECKLIST

Use a structured 72-hour continuity approach to organize the critical steps, connections, and follow-up needed on release day and immediately afterward.

Includes: 72-Hour Continuity Plan Checklist + 72-Hour Follow-Up Tracker + Warm Handoff Continuity Mini-Guide

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE BY REQUEST

REQUEST MODULE ACCESS

C13 | REENTRY WARM HANDOFF TO MOUD PROVIDER

Complete a navigation-only warm handoff from release or discharge to a community MOUD provider while maintaining clear non-clinical role boundaries.

Includes: MOUD Provider Handoff Script + Appointment Confirmation Workflow + Warm Handoff Quick Reference

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE BY REQUEST

REQUEST MODULE ACCESS

C14 | CONFIDENTIALITY GUARDRAILS FOR REENTRY COORDINATION

Build safer information-sharing and documentation habits during reentry handoffs, follow-up, and coordination while reducing unnecessary disclosure.

Includes: What Not to Share Quick Guide + De-Identification Rules + Confidentiality Quick Reference

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE BY REQUEST

REQUEST MODULE ACCESS

D | ED / HOSPITAL PEER NAVIGATION

Strengthen the transition from emergency care to community follow-through.

Focused microlearning for ED-based peers, recovery coaches, navigators, case managers, discharge teams, and supervisors who need practical, non-clinical ways to improve handoffs and follow-up after an emergency or hospital encounter.

D15 | ED-TO-COMMUNITY HANDOFF IN 3 STEPS

Use a simple three-step process to identify the next destination, complete an active handoff action, and document the next step after ED discharge.

Includes: Discharge-to-Intake Micro-Map + What I Can Do / Can’t Do Card + ED Handoff Quick Reference

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE BY REQUEST

REQUEST MODULE ACCESS

D16 | DIGITAL FOLLOW-UP THAT STAYS IN-BOUNDS

Use text, phone, portal, or other approved virtual channels to support follow-up while maintaining appropriate role, privacy, policy, and communication boundaries.

Includes: Virtual Engagement Checklist + Digital Follow-Up Message Templates + Digital Follow-Up Quick Reference

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE BY REQUEST

REQUEST MODULE ACCESS

E | HARM REDUCTION EDUCATION

Strengthen harm reduction practice with language and tools that work in real-world settings.

Focused microlearning for peers, navigators, outreach workers, supervisors, proposal writers, trainers, and frontline teams that need practical, dignity-centered, policy-conscious approaches to harm reduction communication and field practice.

E17 | HARM REDUCTION LANGUAGE THAT PASSES PROCUREMENT

Use dignity-centered, operationally safe language that communicates harm reduction clearly while reducing stigmatizing, inconsistent, or unnecessarily risky phrasing.

Includes: Say This / Not That Phrases + Procurement-Safe Language Quick Reference + Dignity-Centered Script

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE BY REQUEST

REQUEST MODULE ACCESS

E18 | OUTREACH SAFETY RESET: BEFORE YOU APPROACH

Use a brief operational safety reset before beginning outreach by assessing obvious conditions, confirming the outreach plan, identifying exit steps, and staying within role and policy.

Includes: Outreach Safety Checklist + Exit Plan Steps + Checklist Usage Tracker

8–10 Minutes | Mastery-Based | Non-Clinical

AVAILABLE BY REQUEST

REQUEST MODULE ACCESS

DIGITAL TOOLS & APPS

Practical workflow support beyond training.

MOUD ACCESS NAVIGATOR

Pharmacy Coordination and Continuity Support

Help organize the practical steps involved in accessing and maintaining connection to MOUD-related services, including appointment preparation, provider and pharmacy coordination, refill continuity, barriers, follow-through, and warm handoffs.

Designed for non-clinical navigation and coordination. It does not provide diagnosis, prescribing, medication advice, or treatment planning.

Supports: Navigation • Appointment Follow-Through • Pharmacy Coordination • Barrier Tracking • Continuity • Warm Handoffs

LucenceRenewal digital tools help individuals, professionals, teams, and organizations strengthen navigation, continuity, coordination, follow-up, and day-to-day recovery-support workflows.

Designed with clear non-clinical boundaries, these applications complement training and implementation support without replacing clinical systems, electronic health records, or professional judgment.

RECOVERY CONTINUITY TRACKER

90-Day Follow-Up After Overdose, ED Visit, or Release

Support structured follow-up during critical transition periods when people can easily lose connection with services and recovery support.

Organize outreach, warm handoffs, follow-up prompts, barriers, engagement milestones, and continuity activities while giving appropriate program or supervisor visibility into follow-through.

Supports: Outreach • Follow-Up • Engagement Milestones • Barrier Tracking • Warm Handoffs • Continuity

PEER PRACTICE HUB

Task, Follow-Up, and Documentation Support for Peer Teams

Give peer professionals and supervisors a practical workspace for organizing tasks, follow-up, warm handoffs, objective non-clinical documentation, and consistent day-to-day peer-support workflows.

Designed to strengthen role clarity, follow-through, and supervisor visibility without becoming an EHR, clinical documentation system, or clinical case-management platform.

Supports: Tasks • Follow-Up • Warm Handoffs • Objective Documentation • Scope Integrity • Supervisor Visibility

DIGITAL TOOL ACCESS & LICENSING

LucenceRenewal digital tools support practical, non-clinical navigation, continuity, coordination, follow-up, peer workflows, family engagement, and related recovery-support activities.

Tools may be made available for individual, professional, team, organizational, or system-level use and are designed to work alongside existing EHRs, case-management platforms, and community systems rather than replace them.

Access may include:

  • Individual or professional access

  • Team and organizational licensing

  • Sponsored access

  • Pilot deployments

  • System-level implementation and support

Access arrangements may include secure access, updates, and support appropriate to the tool and intended use, with attention to privacy, policy, workflow, and funding requirements.

Flexible access for different ways of working.

TEAMS & ORGANIZATIONS

Scale practical recovery support across teams, organizations, and systems.

LucenceRenewal works with organizations that need more than individual course access. We combine practical training, digital tools, workflow applications, and implementation support to strengthen how recovery-support work is carried out across teams and service environments.

Engagements can begin with a focused training need, sponsored access, or a specific workflow challenge and expand into broader implementation as appropriate.

TEAM TRAINING & BUNDLES
Provide coordinated access to selected microlearning modules for peer teams, supervisors, navigators, and other recovery-support staff.

SPONSORED SEATS
Enable agencies, funders, health plans, or community partners to sponsor training access for individuals or participating organizations.

DIGITAL TOOL ACCESS
Deploy practical workflow applications that support navigation, continuity, coordination, follow-up, documentation, and role clarity.

PILOTS & SYSTEM DEPLOYMENTS
Start with a defined use case, population, or workflow and evaluate adoption before expanding across a larger program or system.

IMPLEMENTATION SUPPORT
Reinforce training and tools through workflow alignment, adoption support, practical job aids, supervisor reinforcement, and implementation guidance.

CAPABILITY PARTNERSHIPS
Work with LucenceRenewal to strengthen recovery-support infrastructure across organizations, networks, funded initiatives, or public systems.

Start with the need you have now. Build from there.

Whether the immediate priority is workforce preparation, stronger handoffs, digital workflow support, continuity, supervision, or system implementation, LucenceRenewal can help define a practical starting point.

FROM LEARNING TO IMPLEMENTATION

Practical support should continue beyond the training itself.

LucenceRenewal connects focused learning, practical tools, workflow support, and implementation so new knowledge can translate into more consistent action across the recovery ecosystem.

LEARN
Build focused knowledge and practical skills through short, mastery-based microlearning.

APPLY
Use scripts, checklists, templates, trackers, and other field-ready resources in real-world work.

SUPPORT
Use digital tools and workflow applications to strengthen navigation, follow-up, coordination, and continuity.

IMPLEMENT
Reinforce adoption through supervision, workflow alignment, organizational support, pilots, and system implementation.

Training creates capability. Tools support action. Implementation helps make both stick.

PURCHASING, ACCESS & IMPLEMENTATION

Find the right way to get started.

READY TO TAKE THE NEXT STEP?

Find the right way to get started.

Whether you are seeking practical support for yourself, strengthening your professional practice, or building capability across a team, organization, or system, LucenceRenewal provides a practical place to begin.

For individuals • For professionals • For teams • For organizations • For systems

Practical training • Digital tools • Workflow applications • Implementation support

Support for people who seek, sustain, or support recovery.