Case Snapshots & Pilots

This page highlights how training, digital tools, and system solutions are used in pilot programs and early implementations across healthcare, justice, and community settings. These snapshots illustrate how evidence-aligned approaches can be deployed to improve access, engagement, and coordination across the SUD continuum.

Why pilots are used in SUD systems

Public agencies and funders rely on pilots to test feasibility, measure impact, and refine implementation before scaling. Pilots allow programs to demonstrate value while managing risk, compliance, and operational complexity.

Illustrative pilot models

Emergency Department Follow-Up Model

Hospitals partner with peer recovery teams and community providers to ensure post-overdose follow-up, MOUD navigation, and warm handoffs.

Justice-Involved Reentry Model

Counties deploy peer navigation and digital follow-up tools to support people leaving jail or prison in accessing treatment and recovery supports.

Community Harm Reduction Model

Harm-reduction organizations integrate digital tracking and referral tools to improve outreach, linkage to care, and continuity.

Employer-Based Support Model

Employers and EAPs combine training, referral pathways, and follow-up tools to support workers affected by substance use.

What pilots typically measure

  • MOUD initiation and continuation

  • Follow-up after overdose or discharge

  • Engagement with peers and providers

  • Referral completion

  • Retention over time

  • Equity and reach

How pilots are structured

Pilots are designed in partnership with funders and agencies to align with policy, funding, and reporting requirements. They typically include defined populations, clear outcome measures, training and tool deployment, and a reporting framework.

From pilot to scale

Successful pilots can be expanded into multi-site or system-wide deployments using the same tools, training, and outcomes framework, supporting sustainability and continuous improvement.

Explore a pilot for your program

We work with agencies, employers, and funders to design pilots that fit local needs, funding streams, and compliance requirements.